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Before filing a complaint

The Síndic de Greuges has a Citizen’s Advice Office to attend everyone that would like to file a complaint against the administration or make a query.

If you want to contact us, you can do it by the following ways:

  1. In our office: C/ Pascual Blasco, number 1, in Alicante. The office hours are from 9:00 a.m. to 2:00 p.m. and from 5:00 p.m. to 7:00 p.m.
  2. On the web: I want to make a query
  3. By telephone, in our free telephone number: 900 21 09 70
  4. By post to the following address: Síndic de Greuges de la Comunitat Valenciana - C/ Pascual Blasco, número 1 - 03001 (Alicante)
  5. By fax to the following number: 965 937 554

Please bear in mind that:

  • The complaint must be filed by the interested party.
  • The complaint must be filed before a year has passed from the date you were aware of the facts.
  • The Síndic cannot intervene in conflicts between individuals or any matter not having to do with any public administration of the Region of Valencia.
  • The Síndic cannot intervene if a court decision to the matter is still pending or the matter has already been settled.
  • The act of filing a complaint in the Síndic does not interrupt the periods to bring an action before a Court or the administration.

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