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Statistics

In accordance with the principles of transparency and publicity, we provide citizens with a comparative figure referring to the amount of annual complaints since 1999.

Comparative of the number of complaints

Year	Month												Accum. month	Accum. year
	1	2	3	4	5	6	7	8	9	10	11	12
1999	100	110	77	75	192	305	98	64	151	83	252	99	287	1606
2000	115	73	175	62	131	192	98	52	91	85	123	83	363	1280
2001	91	113	84	81	102	110	92	66	69	80	125	1355	288	2368
2002	139	354	355	205	154	143	181	87	131	176	173	164	848	2262
2003	112	151	127	119	153	149	177	77	143	152	154	128	390	1642
2004	158	459	200	144	131	171	159	120	162	176	188	145	817	2213
2005	158	159	202	178	219	195	218	122	170	164	155	173	519	2113
2006	127	159	162	114	144	145	161	147	136	161	170	118	448	1744
2007	142	180	166	148	144	154	178	103	161	158	157	164	488	1855
2008	233	245	305	517	453	333	367	239	354	301	317	262	783	3926
2009	277	239	239	208	242	271	293	149	380	471	610	268	755	3647
2010	248	589	2659	1256	645	568	711	575	294	871	642	446	3496	9504
2011	1194	1152	5896	424	451	392	446	256	561	443	446	240	8242	11901
2012	1019	3924	2102	1892	1180	880	642	894	702	442	573	335	7045	14585
2013	2234	2029	6230										10493	10493