In order to file a complaint you can either fill in this form or send us a signed letter including the following details:
- Personal information, ID Card or passport, a contact telephone number and an address in order to send you future notifications.
- A brief explanation of the problem, as well as your efforts to solve it with the administration.
- It is advisable if you could include all the documents relating to your problem.
If you may have any doubt about if the problem can be admitted as a complaint, please make us a query or contact the Citizen’s Advice Office through our free telephone number (+34) 900 21 09 70.
Please note that the processing of your complaint does not suspend the execution of administrative or judicial decisions, nor interrumpt the legal deadlines to appeal against them.
Those messages which contain offensive, racist, xenophobic expressions for human dignity, those with statements in support of violence or illegal activities, and those which go against the principles of the democratic coexistence, will be automatically removed from any formalities to follow.