With digital signature
If you make use of your digital certificate on your communications with the Ombudsman, you will have access to our general register office online in order to send any document (complaints, inquiries, applications…). Moreover, people using a digital certificate will be able to know the status of his/her complaint. All these actions can be performed, 24 hours a day, 7 days a week, and 365 days a year, in a safe and easy way. Those steps carried out on public holiday, according to the Comunidad Valenciana working calendar, will be effective the next working day.