Citizen service office questionnaire

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This questionnaire will help us to know your opinion about the service quality of our Citizen’s Advice Office, in charge of answering the queries that citizens make us by e-mail, calling to our free telephone number, or coming to our office.

Customer satisfaction questionnaire

How did you learn about the Institution of the Síndic de Greuges of the Comunidad Valenciana? How long was the time since you filed your query and you received an answer? Was the service offered helpful? What value would you give, in general, to the Síndic Citizen′s Advice Office intervention/service?